Sphere Group (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website [www.spheregroup.co.uk] (the “Website”). This Privacy Policy explains how we collect, store, use, and share personal information obtained through the website. It also sets out your rights regarding your personal data.

By using the website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using the website.
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Who we are
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Sphere Group is a property development company operating in the United Kingdom.
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Our registered address is:
Company Name: Sphere Group
Company Number: 15834015
Registered Office Address: Alpha Tower, Suffolk Street Queensway,
Birmingham, B1 1TT
Contact email: julie.tracey@sphereliving.co.uk
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What information we collect
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Personal information you provide:
We may use cookies and similar technologies to collect information about your device and usage patterns, such as your IP address, browser type, pages viewed, and time spent on our Website. For more details, please see our Cookie Policy below.

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How we use your information
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We use the personal information we collect for the following purposes:
Responding to your enquiries: To respond to your messages sent through the contact form and provide you with the information requested.
Sales and marketing: With your consent (where required by law), we may send you marketing communications about our property developments, offers, and services. You can opt out of these communications at any time by using the unsubscribe link included in the emails or by contacting us at julie.tracey@sphereliving.co.uk.
Website improvement: To monitor and improve our website’s performance, security, and user experience.
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Legal basis for processing
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We process your personal data under the following legal bases:
Consent: When you have given us your consent to use your information for sales and marketing communications.
Legitimate interests: For responding to your enquiries and improving our Website, it may be necessary for our legitimate business interests to process your personal data, provided these interests are not overridden by your rights and interests.
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How we share your information
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We do not sell or rent your personal data to third parties. We may share your information with:
Service providers: Trusted third-party suppliers who assist us in operating our Website, conducting our business, or providing services to you, subject to appropriate confidentiality and data protection agreements.
Legal requirements: We may disclose information if required to do so by law or if we believe disclosure is necessary to comply with a legal obligation or protect our rights.
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International transfers
We will normally process and store your personal data within the UK or the European Economic Area (EEA). If we need to transfer data outside these regions, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or similar measures.
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Data retention
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We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we review data retention periods regularly to ensure we do not keep your personal data for longer than necessary.
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Your rights
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Under UK data protection law, you have the following rights:

Access: The right to request a copy of the personal data we hold about you.
Rectification: The right to request correction of any inaccurate or incomplete personal data.
Erasure: The right to request deletion of your personal data where there is no compelling reason for its continued processing.
Restriction: The right to request that we limit how we use your personal data.
Objection: The right to object to the processing of your personal data in certain circumstances.
Data Portability: The right to receive your personal data in a structured, commonly used and machine-readable format and to have it transferred to another data controller where technically feasible.
If you wish to exercise any of these rights, please contact us at julie.tracey@sphereliving.co.uk. We will respond to your requests within one month, although we may extend this period by up to two months in certain circumstances.
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Complaints
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If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Telephone: 0303 123 1113


Updates to this Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.


Contact us
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If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: julie.tracey@sphereliving.co.uk